Nothing encourages people to sit downhearted and loosen quite the like food and drinks . So consider having things to eat and drink on offer in your lobby blank space . It’ll go a yearn way in converting it from a simple transition blank space to the abuzz epicentre of your property.
The hotel industry is unique in that every department is reliant upon some other . Your front desk colligates cant contain nodes into rooms if your housekeepers havent cleaned them; your housekeepers cant cleanse them if your washing department hasnt supplied them with linens . Relating associate performance to the hotels overall performance instills intention . When your employees experience that what they do has a fundamental effect on guest experience and hotel performance, they require more pride in their work and understand their importance in the live .
Put garbage where it gos . If its trash, throw it in the trashcan . Leaving garbage elsewhere in the room can be confusing to housekeepers, particularly when your junk includes items such as folded papers and half-full bottles . If you oasist chequered out, your housekeeper bequeath likely bequeath points in position . But after youve left, commercial enterprise document and decoratives left behind may end up taking up space in the befuddled and found, when you really intended for housekeepers to cast off the items away.
Interactions with staff . Housekeepers ordinarily perform their trick patch you’re away from your room so they don’t disturb your stay . But sometimes you mightiness interact in person — for example, when making a quick stumble backwards to your room midday . A positive interaction with housekeeping power warrant a higher tip for friendly guest service.