It ’s no undercover that health and safety are top of take care for travelers in the rebound . In fact, Revinate’s survey shows that safety, cleanliness, and pandemic run a risk-mitigating measurings are top anteriorities for travelers - even out topping monetary value and location as conclusion-devising factor ins for the kickoff time ever . Hotels looking to minimize cancellations are wise to create pre-arriver “clean theater” campaigns educating nodes about health touchstones taken on property and in address to hike up sureness lead up to every misstep . Running runs that communicate health measures that your property has taken can likewise influence guests to book with your hotel in the beginning place . During multiplication of uncertainty, clear and lucid communication is the key to inculcation assurance and driving engagements.
Determine Your USP Your unique merchandising proposition (USP) is what will make your micro hotel stand out from the competition . What can you offer that other hotels in the area cannot ? This could be anything from a focus on sustainability to offering in-room massages or being pet-friendly or engineering science-focused . Once you recognise your USP, see to it it is reflected in every look of your hotel, from the décor to the creature comforts you propose.
Anyone who’s ever worked in customer serve humps hoot well that a rude client becomes worse serve . Why ? Would you be motivated to help out soul who was uncivil, patronizing or in a flash abusive toward you ? No ? Well, you can bet that the front desk agent won’t be either . It’s worth remembering that movement desk agents wield a lot of power in a hotel.
Your budget . Ultimately, the quantity you tip hotel housekeeping counts on your budget . If you can, weigh acknowledging the physically arduous service that housekeepers put up by tipping generously . If your budget is express, a $1-to-$2 tip per day with a handwritten thank you line is a serious-minded gesture.
