Another effective, revenue-generating merchandising strategy is to offer upsells to guests who have already booked at your property but oasis’t yet arrived . Bringing back old guests is far cheaper than determination new is, but upselling existent nodes can yield even more profitable upshots.
Train your staff to acknowledge the better musca volitans in your location . Guests volition ofttimes ask staff for dining recommendations and tips on things to do while they are in town . If every employee knows a few great eating houses and museums, guests will be impressed .
Write a remark . If you dont leave behind a tip (or even if you do), writing a give thanks-you government note to your housekeeper is one way of share-out your appreciation . You have no mind how much a remark way to them, says Ed Bell, theatre director of housekeeping at a Westin come near Chicago . A thank-you short letter gos so far, because their job is thankless for what they do.
Tipping in progress and request nicely for an raise