The lobby is one of the most important spaces of a lodging operation . Whether they’re checking in, checking out, or ready and waiting to sports meeting friends, every guest passes time there . It’s where they organize their first and live on impressions of your property . So ensuring optimal intent and functionality should be a antecedency . Here are our top crowns for making the about out of your hotel lobby:
Determine Your USP Your unique selling proposition (USP) is what volition make your micro hotel stand out from the competition . What can you offer that other hotels in the area cannot ? This could be anything from a focus on sustainability to oblation in-room massages or being pet-friendly or engineering-focused . Once you recognize your USP, ascertain it is reflected in every aspect of your hotel, from the décor to the comforts you declare oneself.
Everyone has a hotel remain horror story . Whether it’s a story about the hotel you chose specifically for it’s awesome pool only when to regain it shut when you get there, a hotel that look-alike charged you or the hotel whose site said it was transactions to everything and turned out it was in reality placed a long 45-hour take the air from anyplace.
If the concierge staff mortal has made a numerate of arrangements for you — ranging from shaver labors that only accept a few transactions to career in favors to collect you VIP treatment — weigh tipping $5 or thomas more . A good rule of thumb is to consider the value of their extra try and tip accordingly . You can tip as you go or hold back until the end of your continue to tip in a lump sum.
