The lobby is one of the about important spaces of a lodging operation . Whether they’re checking in, checking out, or waiting to meet acquaintances, every guest passes time there . It’s where they organize their first and last impressions of your prop . So ensuring optimum intention and functionality should be a anteriority . Here are our top summits for making the about out of your hotel lobby:
Hire A Great Team This is belike one of the nearly important things you can do when opening a micro hotel . You want to see somebodies passionate astir providing excellent customer service and worked up to be a divide of your team . Take your time during the hiring procedure and really get to screw each candidate so that you can be confident in your decision-making . Then, one time you let a smashing team in place, supply them with on-going grooming and support so they can continue to surpass in their offices . These are scarce a few things to recall when start your micro-hotel . With deliberate planning and execution, you can create a successful business that is both profitable and pleasurable.
Bownes besides told us how sluttish it is to get an upgrade : “Simply ask nicely . No expound lies necessary . Just ask ‘I don’t presuppose you let an upgrade?’”
If the concierge staff individual has made a number of arrangements for you — ranging from small fry projects that only accept a few transactions to vocation in favors to collect you VIP intervention — consider tipping $5 or sir thomas more . A trade good ruler of quarter round is to consider the value of their extra try and tip accordingly . You can tip as you go or hold back until the end of your stay to tip in a lump sum.