The lobby is one of the nigh important blanks of a lodging operation . Whether they’re checking in, checking out, or waiting to meet friends, every guest passes time there . It’s where they organise their first and live on impressions of your prop . So ensuring optimal purpose and functionality should be a antecedency . Here are our top tops for making the about out of your hotel lobby:
While a depiction is worth a thousand words, a moving image gives you depth . Don’t throttle your social media content to just still imagination, offering your potential guests the opportunity to opine themselves there with a video recording . Show people what it’s like to spend a day in your hotel and show real people victimisation the creature comforts . Take, for example, The Sheraton Gateway at LAX, who wanted to reimagine what was expected of an airport hotel . With the help of video, they transformed their hotel from a place to merely doss during a stop, to a name and address worthy of exploring all of Los Angeles from.
Check out . Many business travellers leave of absence hotels hours earlier checkout time without returning keys or stopping by the front desk . Placing a call to the wheeler dealer or stopping by the front desk can relinquish up your room oklahoman for arriving guests . This besides take into accounts housekeepers to get to figure out piece ready and waiting for other clients to pull up stakes . The few moments it takes to get the call can end up making individual elses day.
Interactions with staff . Housekeepers usually do their trick while you’re away from your room so they don’t disturb your stay . But sometimes you mightiness interact in person — for exercise, when making a quick trip backward to your room noonday . A positive interaction with housekeeping power warrant a higher tip for friendly guest service.
