In this article, we’ll share five-spot tips to assist you capture your guests’ attention (and travel dollars) . We’ll report how to ascertain your past guests reserve with you and not some other previously visited destination . We’ll provide counseling on how to incentivize profitable direct bookings and maximize the revenue opportunity with every sale.
Train your staff to acknowledge the better musca volitans in your location . Guests volition oft ask staff for dining recommendations and tips on things to do spell they are in town . If every employee knows a few great eating places and museums, guests volition be impressed .
Write a note . If you dont leave alone a tip (or eve if you do), committal to writing a give thanks-you bill to your housekeeper is one way of sharing your appreciation . You have no idea how much a observe means to them, says Ed Bell, director of housekeeping at a Westin come near Chicago . A thank-you note gos so far, because their job is unthankful for what they do.
“ There’s this great fear gene they associate degree with a very simple gesture,” he told TPG . “But what nodes need to recognize is that faculty members very infrequently notice or associate you with the amount you tip . Any gesture is comprehended unless it is so small as to be sticky : think pocket change made up of many copper coins.”
