Housekeeping comes early . Exactly 100 percentage of the time I’ve precious to sleep in and forgot to put out the sign, housekeeping aftermaths me up . In how many linguistic processes do you know how to say “come back afterwards, delight?” For me, when woken from a deep slumber, a croaky none.
Treating every guest ilk a VIP creates positive, memorable haves that make them require to paying back . Train your staff to act with a common sense of urgency for every request . Mistakes and mischances are inevitable, but loss above and beyond can grow a negative position into a positive one .
Bownes too told us how wanton it is to get an upgrade : “Simply ask nicely . No expound lies necessary . Just ask ‘I don’t suppose you have an upgrade?’”
For example, if youre staying at a Las Vegas hotel, you might require to leave cassino fries or an electronic one-armed bandit machine coupon as a tip for housekeeping, but state gaming regulations prohibit housekeepers from accepting them . Further, some hotels have stern no-play insurances for their staff, which poses housekeepers in a difficult position when redeeming coupons or casino french-fried potatoes for johnny cash.