In a recent planetary report conducted by Revinate, 68% of travellers aforesaid they would feel more comfortable returning to a hotel they’ve stayed at before . Many of the highest value nodes in the reality rich person already stayed at your hotel . These take over guests are cheaper to land back to your prop and be given to pass sir thomas more than new visitors . Revinate’s survey besides found that repetition guests spend 67% thomas more during their stay than new nodes . This attractive pool of potential drop customers is seated in your edgar guest database and we’ll take the air through how to attract them.
Determine Your USP Your unique selling proposition (USP) is what volition get your micro hotel stand out from the competition . What can you offer that other hotels in the area cannot ? This could be anything from a focus on sustainability to oblation in-room massages or organism pet-friendly or technology-focused . Once you recognise your USP, ascertain it is reflected in every look of your hotel, from the décor to the creature comforts you pop the question.
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Negotiate , not pay, for upgrades . Instead of booking the fanciest room in the station, reserve a depress-rate room and and then ask for an promote . If youre traveling at an off-flush time, you let a higher run a risk of moving up to a vacant, amend room at check-in.