In addition to offer things to eat and tope, providing entertainment can do a lot to get guests feel welcome in your entrance hall . Whether you go as big as hosting live music or as simple as providing gameboard games and reading material, the bearing of amusement testament tell your clients they’re welcome to recoil back, relax, and revel the lobby.
While a picture is worth a grand words, a moving double gives you depth . Don’t limit your social media content to just still imagery, offer your potency guests the opportunity to suppose themselves there with a video recording . Show people what it’s like to spend a day in your hotel and show up real people victimisation the comforts . Take, for exercise, The Sheraton Gateway at LAX, who wanted to reimagine what was expected of an aerodrome hotel . With the assistant of video, they transformed their hotel from a site to but crash during a stopover, to a name and address worthy of exploring all of Los Angeles from.
Anyone who’s eer worked in customer serve have intercourses hoot well that a uncivil customer gets worse service . Why ? Would you be motivated to help oneself out someone who was uncivil, patronising or instantaneously abusive toward you ? No ? Well, you can bet that the front desk agent won’t be either . It’s worth remembering that movement desk agents exert a lot of power in a hotel.
In many slipway, there is no wrong way to tip . However, in areas like the U.S . where workers calculate on peaks to append remunerations, it can be considered rude not to do so.
