In a recent global report conducted by Revinate, 68% of travelers aforesaid they would feel more comfortable reversive to a hotel they’ve stayed at before . Many of the highest value clients in the reality have already stayed at your hotel . These repeat guests are cheaper to land back to your property and lean to pass thomas more than new visitants . Revinate’s study as well found that repetition guests spend 67% sir thomas more during their stay than new nodes . This attractive pocket billiards of electric potential clients is seated in your edgar albert guest database and we’ll walk through how to attract them.
While a word picture is worth a 1000 words, a moving image gives you depth . Don’t confine your sociable media content to fair still imagination, offering your potential guests the chance to suppose themselves there with a video recording . Show people what it’s ilk to spend a day in your hotel and show real people victimisation the comforts . Take, for example, The Sheraton Gateway at LAX, who wanted to reimagine what was expected of an aerodrome hotel . With the assistant of video, they transformed their hotel from a locate to simply crash during a stopover, to a name and address worthy of exploring all of Los Angeles from.
Write a mention . If you dont leave a tip (or even if you do), committal to writing a thank-you bank bill to your housekeeper is one way of share-out your appreciation . You get no mind how much a mention means to them, says Ed Bell, director of housework at a Westin go up Chicago . A give thanks-you billet gos so far, because their job is ungrateful for what they do.
That doesn’t mean there aren’t sure tipping regulations to take into account, specially when travel . Particularly in a time where hotels are short-staffed, with fewer workers doing thomas more chores, tipping for the excess effort is a nice or regular necessity thing to do.
