Most hotels will hold a reservation until 6 p.m., after that all bets are off . It didnt help that the hotel in question was all over booked . Luckily, the hotel was able to allow them a room at a sister location, but it was unruffled a hassle and the other hotel wasnt about as nice.
Measuring client service performance with client service surveys is the best way to flag areas of melioration for your hotel; its besides a bully way to regain out where you excel . The bulk of customers specify service by how rapidly and efficiently their return was addressed and fixed . Take your surveys severely and let in your staff in the process.
Write a note . If you dont leave a tip (or eve if you do), committal to writing a thank-you bank bill to your housekeeper is one way of sharing your appreciation . You get no mind how much a note agency to them, says Ed Bell, theater director of housework at a Westin approach Chicago . A give thanks-you line gos so far, because their job is thankless for what they do.
That doesn’t mean there aren’t sure tipping rules to take into account, especially when travel . Particularly in a time where hotels are short-staffed, with fewer workers doing thomas more chores, tipping for the supernumerary exploit is a nice or regular requisite thing to do.
