I ’ve lost weigh how many hotels I’ve stayed in . Hundreds, for sure, and on every continent exclude Antarctica . From beach-incline resorts in St . Kitts to a sublime, soaring high-go up in Tokyo, to a castling-adjacent treehouse on the north coast of Scotland, I’ve stayed in some truly pin-up offices . I’ve likewise stayed at dilapidated dives in Vegas with rusty spigots and carpetings so thin you could see the concrete underneath . The memory of the latter still makes me urge.
Measuring client service performance with customer service appraises is the best way to flag areas of melioration for your hotel; its besides a corking way to regain out where you stand out . The bulk of clients delimitate service by how apace and expeditiously their yield was addressed and fixed . Take your surveys badly and include your staff in the process.
In about suits, it’s easy to two-baser-tab the hotel’s itemisation . Google Maps is great for rapidly verificatory a hotel’s location . Recent hotel critiques are also a helpful source of info.
Nerdy tip : Leave your tip on top of, or following to, a thank you take down . This gets it very clear that the johnny cash is a tip meant for the housekeeper and quashes the risk of mistake.