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Make VIP service proactive . If you eff a wedding party is coming, surprisal the bride with a room raise or property snacks in her way with a congratulating plug-in . Thoughtful details can turn a one-prison term guest into a supporter .
Popular holidays or big events in townsfolk normally indorsement a stricter cancellation policy, but, typically, a hotel bequeath want 24 hours notice earlier canceling a reservation without charging you . Other hotels require 48 or 72 hours, patch close to insist on a workweek’s observance or more . Some hotels may even charge you a flat cancellation fee careless of when you delete.
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