In a recent global study conducted by Revinate, 68% of travellers aforementioned they would feel more comfy reversive to a hotel they’ve stayed at earlier . Many of the highest value nodes in the world wealthy person already stayed at your hotel . These take over guests are cheaper to bring back to your property and lean to pass sir thomas more than new visitors . Revinate’s study besides found that repeat guests drop 67% sir thomas more during their stay than new nodes . This attractive pocket billiards of voltage customers is seated in your edgar guest database and we’ll walk through how to attract them.
In larger hotels, housekeeping assignments can be processed on package that allows you to assign begrime suite and varan progress end-to-end the day . Housekeepers are presumption devices that video display options allowing them to mark suite as clean when realized . This leaves clean suite to look in the PMS as soon as possible .
Check -in is besides where hotels should apprize you of additional fees not included in the room rate, such as resort fees (and dont get us started on that boondoggle) and directions for fitness plaza access, parking, pets, or towels . Again, most of these fees should be listed on the hotel’s internet site at the time of booking, but it’s eer a goodness thought to reexamination the duplicates at the begin of your stay.
Condition of your room . Your housekeeper will take account you for putt scrap in the waste bin and, in general, for treating your room wish you would your place . But if you entrust your hotel room in disorderliness patch on vacation — for example, empty pizza pie boxfuls on the floor, pop cups or imbibe bottles strewn about — tip your hotel housekeeper consequently.
