I ’ve doomed consider how many hotels I’ve stayed in . Hundreds, for sure, and on every continent leave off Antarctica . From beach-side resorts in St . Kitts to a exalted, soaring high gear-rise in Tokyo, to a castling-adjacent treehouse on the north glide of Scotland, I’ve stayed in some genuinely pin-up positions . I’ve besides stayed at tumble-down dives in Vegas with rust spigots and carpets so lean you could see the concrete underneath . The memory of the latter still makes me itch.
When you’re photographing your hotel or putting together video content, make certain to look closely at the details, and and so count yet closer . Things that you mightiness remove for given are probably things that volition appeal to your edgar guests, and thomas more frequently than not, it’s the details that they’ll photograph and post to their own channels because they’re the things that make nodes feel like they’re staying somewhere in truth special . Take The Line Hotel, for example, kinda than posting stock images of their beautiful suite, they acknowledge that most hotels have beautiful suite, so pick out or else to focus on the small inside information that set them aside.
Anyone who’s eer worked in customer serve knows shit well that a uncivil customer gets worse service . Why ? Would you be motivated to help oneself out someone who was uncivil, condescending or outright abusive toward you ? No ? Well, you can bet that the front desk agent won’t be either . It’s worth memory that movement desk agents maintain a lot of exponent in a hotel.
Unlike a eating house server or the hotel parking gentlemans gentleman, where face-to-face fundamental interaction tween edgar albert guests and the staff command prompts a tip for a service, hotel housekeepers usually mould survey unseen.